QUESTION
Can a daughter call on a mother's credit account and pretend to be the mother to discuss the account?
Asked on Oct 02nd, 2012 on Bankruptcy - Rhode Island
More details to this question:
I work doing in house collections for a credit company, and I was wondering if there is a law protecting agents from people who call in and falsely pretend to be the customer to gain information on the account.
2 ANSWERS
Business Law Attorney serving Bingham Farms, MI
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James T. Weiner, P.C.
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Generally if you have standardized procedures to prove someones identity and you use them and have no ideal that someone else is calling.. you have some protection.
Answered on Oct 07th, 2012 at 12:37 PM
Criminal Defense Attorney serving Providence, RI
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The Law Office of Susan Pires
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Although it is a potential crime, you, as the person on the other end of the line, don't have proof of the same.
Answered on Oct 03rd, 2012 at 2:38 PM