QUESTION
Do I need to pay the shipping back on a product that does not work to get my money back?
Asked on Aug 20th, 2012 on Bankruptcy - New Jersey
5 ANSWERS
Dennis P. Mikko
Unless other arrangements can be made with the company, you will probably have to pay the return shipping.
Answered on Aug 26th, 2012 at 11:14 AM
Chapter 7 Bankruptcy Attorney serving Clinton, MS
at
Timothy Kevin Byrne Attorney at Law
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You may have to.
Answered on Aug 26th, 2012 at 11:14 AM
Family Attorney serving Henderson, NV
at
Harris, Yug & Ohlinger
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The product has to go back, right?
If they're willing to pay customer service, that's great. If you're doing a credit card charge back, then you do need to pay to send it back, with tracking and delivery confirmation.
Nobody gets to keep the product and get their money back, right?
Answered on Aug 26th, 2012 at 11:13 AM
Business Law Attorney serving Bingham Farms, MI
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James T. Weiner, P.C.
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It depends on the vendor and the guarantee.
Answered on Aug 23rd, 2012 at 2:21 PM
Bankruptcy Law Attorney serving Livingston, NJ
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Law Office of Stuart M. Nachbar, P.C.
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It depends on the warranty. Many manufacturers will pay for the return shipping. Call the company.
Answered on Aug 21st, 2012 at 11:25 AM