Write your attorney that you want to modify your plan due to a reduction in your income. Send proof of the reduction (paychecks or, if self employed, financial statement for the past two months). In the letter say, detail your past attempts to contact him and that he has refused to take your calls or call you back (detail = date and method, for example, I called your office on June 1st, left a voice mail and your never returned my call). Send the letter via Fedex or UPS so you get a receipt. If he hasn't responded satisfactorily within two weeks, contact the U.S. Trustee's office that serves your bankruptcy court and file a complaint with the ethics board in your area (might be the bar association or the state supreme court). This will either get your money back or it will get the job done. I never heard of an attorney who gets their Chapter 13 fee upfront. One of the advantages of Chapter 13 is the debtor gets to pay the fee over 3 to 5 years.
Answered on Jul 28th, 2015 at 1:25 PM