I was served by an officer to appear in court to pay a medical bill in December and I called the collector and made payment arrangements. I missed one payment in March. I had a wage garnishment put in effect in April. Since I don't make enough for them to garnish my wages, the collector has started calling me telling me I need to pay and has sent me a bill.
They can contact you. You have the right to direct them in writing not to contact you. I suggest certified mail or fax so you have proof of receipt. This does not prevent legal action but if you are not collectible you are not collectible.
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