QUESTION
What can I do if a company charged my mother's credit card without consent?
Asked on Dec 27th, 2011 on Bankruptcy - Kansas
More details to this question:
My mother's gym membership expired in 2008, and her credit card was charged monthly without consent until 2011 despite phone calls to cancel.
2 ANSWERS
Business Bankruptcy Attorney serving Raleigh, NC
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J.M. Cook, P.A.
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You best bet is to dispute the charges with the credit card company/bank. Usually they will do a charge back against it. But technically, most agreements such as these are by written contract and the contract will control the method of cancellation not you. I would imagine a letter was required. But regardless, usually the bank will issue a charge back upon request.
Answered on Dec 30th, 2011 at 9:13 PM
Bankruptcy Attorney serving Overland Park, KS
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The Smalley Law Firm, LLC
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I would suggest disputing the charges with your credit card company if you have been unsuccessful with the gym.
Answered on Dec 29th, 2011 at 3:15 PM