First of all, it is your MORTGAGE company's decision of whether to offer you a reaffirmation in Chapter 13. Your lawyer cannot demand that your mortgage company offer you a reaffirmation. Secondly, you should not take legal advice from customer service people at your bank. They are uneducated about bankruptcy, are not authorized to practice law, and have their own agenda. Thirdly, if you want to refinance, go to another institution. Your bank is telling you they no longer wish to have you as a customer or offer you a refinance. Best deals may be with a local credit union.
Answered on Feb 25th, 2016 at 4:37 PM