They just have to provide proof that the amount owed is what the creditor is says is owed. Usually it will be in the form of an affidavit. They do not have to keep or provide detailed account records.
They have to "validate" the debt in writing within five days of their first communication with you. Validation means that they must provide you with documents that show you are the debtor. Failure to validate is one of many violations of the Fair Debt Collection Practices Act that collection agencies commit.
What must the debt collector tell you about the debt? Within five days after you are first contacted, the collector must send you a written notice telling you the amount of money you owe; the name of the creditor to whom you owe the money; and what action to take if you believe you do not owe the money. May a debt collector continue to contact you if you believe you do not owe money? A collector may not contact you if, within 30 days after you are first contacted, you send the collection agency a letter stating you do not owe money. However, a collector can renew collection activities if you are sent proof of the debt, such as a copy of a bill for the amount owed.
Consumers can use this platform to pose legal questions to real lawyers and receive free insights.
Participating legal professionals get the opportunity to speak directly with people who may need their services, as well as enhance their standing in the Lawyers.com community.