Am I able to get my money back from Wageworks if I had money taken out of my pay check and no longer use the service? I have been trying for 4 months

If you authorized the withholdings, you cannot obtain a refund for the period covered by your authorization, even if you never used the benefits for which the funds were withheld. You may have a claim for a refund against your employer if funds were withheld after you requested in writing that your employer cease such withholdings.