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I placed an order on Wed 23rd. Package was mailed on Thurs 24th. Tracking number states it will be delivered on Tues 29th. The shipping i chose was UPS 2nd day air express(exact shipping option on website). I called company and UPS why is it not being delivered on Sat and was told by both I didn''t choose Satarday delivery. No where on the company website does it have a shipping option of Sat delivery. The UPS website does have this option but if you dont deal with UPS nor the place I ordered from doen''t have an option for a Saturday delivery how am I suppose to know it won''t be delivered on Sat? Both places basically told me its my fault. I''m just wondering if I have grounds to at least get a refund for the extra shipping costs I paid?
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UPS Second Day Air service does not include Saturday delivery, which is available at an extra charge. If shipping on Thursday, your package will be delivered on the next business day. That is what you paid for.
Answered on May 25th, 2012 at 12:29 PM