Can a plaintiff be represented by an attorney if the defendant isn't represented by an attorney? Can the court award properties? In this case sinks?

If so, can the plaintiff ask the defendant to pay for the attorney's fees? I'm the defendant. We have a cleaning business and the plaintiff says we scratched her sinks. We don't think we did but offered to replace the sinks anyways. The plaintiff refuses to accept the sinks and wants money instead. We have a policy not to award money to clients because we have been taken advantage of before.