I recently signed up for the new American Express prepaid card (americanexpress.com/prepaid) and loaded funds onto the card. I discovered after making several purchases, both restaurants and retail, that my available balance was being displayed on the bottom of the receipt. As a result, several third parties were able to view my personal balance information. I read through the card-member agreement and the privacy statement for my specific card and there was nothing that indicates my private information would be shared with third parties. I know it may seem silly but this is a serious privacy and security concern for me. If I was able to file a suit, I wouldn''t want to request money but rather than this policy be changed and that they take additional measures in the future to ensure cardholder security.
This is designed to be a consumer-friendly benefit of the card. Merchants for competing cards are required to print the prepaid card balance on the
customer receipt or display it on a customer-facing terminal/POS
device/Web page, or both. AMEX added this feature to comply with consumer expectations in the marketplace.
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