A relative of mine took out a small loan from money tree, she didn't sign a document agreeing to automatic withdrawals and agreed with one of their reps that she would pay monthly installments. Less than a month in they withdrew the entire amount of the loan from her bank account without notifying her. They won't give her the money back. Is what they did illegal and can legal action be taken?
A lender and borrower are bound to abide by the terms of the Agreement. Your relative should analyze the terms of the written agreement with the lender to determine the appropriate repayment terms.
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