QUESTION

Deposit with no contract

Asked on Jan 20th, 2016 on Business Law - Maryland
More details to this question:
I recently met with a wedding invitation company who asked that I leave a $100 deposit so they could design a save the date for us and we could use that $100 toward any type of purchase in the future, even if we don't choose their save the date design. After they sent me two awful designs with minimal effort, I asked them, to not waste their time, to just refund my deposit. They are now telling me it was non-refundable and they would have to keep an $80 design fee that they never mentioned. I told them I want it all back, because I never signed anything that would indicate this was non-refundable. In fact, I signed nothing at all. Can they really hold any of my deposit without a written contract? Even verbally they didn't disclose the non-refundable portion anyway.
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1 ANSWER

Appellate Practice Attorney serving New York, NY
This is actually a complicated situation even though it only involves $100. Most contracts are enforceable without need of a writing, and an agreement to make a deposit against a save the date design doesn't seem to fit into any category that would require a writing.  Thus the question is whether there was an agreement that the deposit would be nonrefundable or not.  Apparently you never realized that the deposit would be nonrefundable.  If the court believes you, it may find that no enforceable contract was ever formed.  In that case, however, the court could still find that the invitation company is entitled to "quantum meruit", the fair market value of the work they performed creating the two designs you rejected. You would no doubt argue that a contract was formed making the deposit refundable if you didn't accept their designs.  If the court agrees, you would be awarded the $100 back.  Frankly, however, I doubt the court will agree, because it makes no sense to me.  If the deposit was fully refundable, than why have a deposit?  If fully refundable, then why provide that the $100 could be applied against another product or service?  The only thing that makes sense to me is that the deposit was intended to be non-refundable, but if you didn't like their design you could use it for another product or service. Of course, this all assumes that the invitation company tells the same story as you do.  If the facts to which they testify differ from the ones to which you testify, there is no way to predict which witness the court will believe. One more point.  Often in determining these types of issues where there in no documentation, or the documentation is not clear, the court is guided by the custom in the industry.  If the custom in this industry is that deposits are fully refundable, the court is unlikely to believe, without any documentary evidence, that this agreement differed from the norm, and vice versa.
Answered on Jan 20th, 2016 at 1:43 PM

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