Before you consider whether you should be getting a lawyer involved in this, you should probably talk to your parents. Frequently, a parent placing a telephone call has a much more successful result than a minor.
You may have a right to recover your money because you are a minor. See if your parents can help. They might even be able to get to the bottom of the ban. Maybe them talking to the right person can get it resolved and you can get back online.
Good luck
Answered on Apr 03rd, 2013 at 3:52 PM