It is always difficult to see children treated in a manner you feel is unnecessary. It is also difficult to establish whether or not certain conduct rises to the level of child abuse. Child abuse is defined by statute, and it is more than rough treatment or raised voices. If you believe the children are being abused, you should contact your county office of Children, Youth and Families. They will not disclose your identity, and they will be able to investigate child abuse or neglect. If they find there is no abuse, they should be able to explain to you why what you see is not child abuse.
Children can always use advocates and there are other ways to address your concerns for the children in this situation. If I recollect correctly, JCC is a community center. One solution that might help you help the children as an advocate might be to put together a program for the staff and parents on coping with the stress of caring for small children that the JCC could sponsor. By "putting together", it could be identifying a speaker or a program recognized as having expertise in the area.
Answered on Mar 25th, 2013 at 4:54 PM