I have had services with T-moble cell phone company for about 2 years and I just changed my plan. I received a bill in the amount of $78 which I paid in full on September 5th. Then I receive a message from T-mobile saying I owe $341 or my services will be disconnected. I then contacted T-mobile to find out why and they tell me that I am being charged for August and September but my new plan amount was only for 156.00. Please advise.
No lawyer can help you understand what your rights are without going over your bills and your cell phone contract and that is not cost effective for you since the lawyer's time will cost you more than your dispute amount. you should go to the cell phone company's office and argue your way through this to a resolution you can live with or switch carriers. If you really feel you don't owe it, you can wait till then sue you, if they do at all, and dispute it in court.
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