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I made a purchase online that was charged to my credit card. The shipping time was 10-20 business days. It is now over 30 days and the website does not offer a contact number or customer service email. There are dummy links that take you around to the same page to no avail. I am sending them a letter requesting full refund. I want to back it up with an attorney. What kind of attorney do I need for this type of case? Thank you.
1 ANSWER
Commercial Litigation Attorney serving St. Petersburg, FL
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Law Office of Guy P. Coburn
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I suggest that you contact your credit card company, explain the situation, and ask them to do a "charge back." This means that the credit card comany gives you your money back even if you can't get help from the vendor. (This is one reason why you should ALWAYS use a credit card and not a debit card when buying on line or mail order.)
Answered on Mar 28th, 2016 at 9:01 AM