Asked on Jun 22nd, 2021 on Consumer Law - North Carolina
More details to this question:
Had my 2020 Buick Envision towed to a local dealer 2 weeks ago. The vehicle was shutting down, and said “service stabilitrak” on the dash. The dealer, after my calling them, that they cannot find out why the vehicle is shutting down. They have replaced a coil, spark plug and other things, and the car is still shutting down. I feel this is an excessive amount of time, and would like to have a resolution. Can you help?
You left out some important information. Was the car new or used when you bought it, and if it was new, what date did you buy it? There is no "lemon law" for a used vehicle. If this vehicle was purchased used, you only have the warranties that were provided when you bought it. An attorney would have to look at the warranties to tell if you have any claims.
If it was new and its been less than 24 months or 24,000 miles, you may not have a claim yet. Here is a link to the North Carolina Attorney General description of when they have to buy your car back under the Lemon Law. https://ncdoj.gov/protecting-consumers/automobiles/lemon-law/ It sounds to me like you may not have a claim yet because it has not been 20 or more business days, and they may not have tried to repair it 4 times. If its been over 24 months or 24,000 miles, you cannot make a lemon law claim. All you have are warranty claims.
I am not accepting these kind of cases right now because my bankruptcy and debt business is too busy. I hope you find this information helpful. Please continue to make all of your car payments on time to preserve your credit. Too many times people tell the dealer to take the car back and stop making the payments on it in these situations and don;t realize how harmful this is to their credit rating. Good luck.
This is general legal advice only. You do not have an attorney-client relationship with Attorney Lynn E. Coleman without a signed retainer agreement and payment of any applicable fees.
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