QUESTION
Can a company with a 30 day guarantee refuse to refund a new purchase because you purchased the same product in the past?
Asked on Mar 18th, 2016 on Consumer Law - Tennessee
More details to this question:
I purchased a discount dental plan online without realizing I already had the same product. The company refused a refund because "terms and conditions still apply" from a previous purchase a year ago even though they have documentation of cancellation. They advertise 100% 30 day money back guarantee.
1 ANSWER
You should be able to get your money back with that guarantee.
Answered on Mar 18th, 2016 at 3:31 PM