More details to this question:
A client was sent a contract for a wedding photography services. The client sent a deposit without signing the contract. The client later then ghosted the photographer and cancelled on them. They are asking for the deposit back but they never signed the contract. Do I have to refund the money? I have a paper trail attempting numerous times to get in contact and they responded days later saying they’re canceling and not going forward with service.
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Unless you have a signed contract, its not worth the expense and controversy squabbling over a deposit where you did nothing as far as work. This is on YOU to make sure that customers sign the contracts if you expect to enforce them.
Answered on Feb 05th, 2024 at 8:05 AM