The most appropriate way to address this situation may be write a letter to Rent-a-Center and clearly and concisely describe the behavior and how it made you feel.
If you provide specifics, they can speak with the employees involved and take appropriate action.
This will make it less likely that the situation will happen again, whether to you or anyone else.
Without more information, it is hard to determine if you have a case, but this would appear to be something which, while emotionally troubling and unsettling, does not rise to the level where legal action would necessarily be appropriate.
As always, if someone is threatening violence and you are in legitimate fear of your safety or the safety of those around you, you should contact your local law enforcement agency.
Please note this response is general in nature and is not legal advice. No attorney client relationship is formed by it. Furthermore, the response does not represent the opinions or views of LexisNexis or its affiliated companies.
I hope this information is helpful.
Kind regards,
Cyrus Rajabi
Answered on Nov 19th, 2012 at 4:25 PM