More details to this question:
I bought a patio set at a yard sale, I later saw it was recalled. I followed the instructions on the Cpsc website and attempted to return it to sams club. They refused it because they said since I didn't buy it myself or even know who yhe original purchaser was I'm not eligible for the refund. I even offered to purchase a membership. They said they're only liable to their members. Is that true?
1 ANSWER
R. Christopher Reade
Under Consumer Product Safety Commission recalls, many recalls are handled at the manufacturer and not ther retailer level. You have indicated that your recall indicates that it proceeds through Sams Club. Your right of recourse is at the the location you purchased the product, which was the yard sale. CPSC’s laws and regulations apply to anyone who sells or distributes consumer products, including thrift stores, consignment stores, charities, and individuals holding yard sales and flea markets.
Answered on Oct 07th, 2013 at 12:44 PM