QUESTION
Software company tricked me into a download that locked my software, and is blackmailing me to get it removed. What do I do?
Asked on Dec 07th, 2016 on Consumer Law - Florida
More details to this question:
I purchased software from HRDsoftware LLC. There were many bugs in the setup/configuration. I wrote a review giving the company 1 star. I opened a ticket Monday regarding a bug. I was directed to download and install setup.exe from a link they provided. After that, my program would not start at all. I reported that in the ticket, and was then told that the company would no longer support me because of the review I wrote. I called and was told I was blacklisted and the software on my computer is locked. They will not help. Then I got an email saying they will unlock my program if I remove the review. I paid for the software, they should not be allowed to lock it. Blackmailing me is a violation of 1st amendment rights. I want to make an example out of these people. What are my options?
1 ANSWER
Consumer Debt Collector Harassment & Abuse Attorney serving Tampa, FL
Partner at
Tischhauser Law Group
2 Awards
You have no first amendment rights as to non government people and are always responsibel for what you say. That stated, this is likely a contract dispute or a deceptive trade practices case. You may want to hire a lawyer to pursue this but be prepared that you may need to retain the lawyer on an hourly rate/retainer rather than a contingent fee.
Answered on Dec 09th, 2016 at 8:37 AM
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