I represent several early intervention providers and case coordinators in the Pittsburgh area for MH/MR matters and I know exactly the problem you're experiencing. Some of it is driven by budget issues from the city's perspective probably. My suggestions to you are: 1) review all of your internal billing processes and procedures. Sometimes slow payment is due to coding issues, descriptions and not following exact procedure; 2) are you submitting your bills at an optimum time for payment? If the city pays its bills every month on xx date, make sure your bills are submitted enough in advance of that date for them to vetted and paid; 3) ask for a meeting with the city and review 1 and 2 -- make sure you're on the same sheet of music with them so that you're doing everything you can to give yourself the best chance of timely payment; 4) keep the dialogue going with the city. it's difficult to keep a positive tone and attitude but that's key. Help them understand your plight but reaffirm your committment to your mission and the goals of the overall program. Hopefully you'll be received well and they'll "want" to get you paid as quickly as possible.
Answered on Feb 09th, 2017 at 6:48 AM