Appellate Practice Attorney serving New York, NY
I assume that DirectTV has refused to provide you with a copy of the recording voluntarily, else you would not has posted this question. However, you should be able to compel DirectTV to provide a copy during the discovery process in any lawsuit related to the contract dispute. However, if you signed a written contract with DirectTV, it is likely that the provisions of that agreement will supercede whatever you were previously told.
Answered on Oct 14th, 2013 at 1:25 PM