You can sue for the full balance and also sue for punitive damages. The action for the full balance is based upon the written agreement that you entered into with the vendor. The punitive damages are awarded by the trier of fact (Judge or Jury, whichever is applicable) if it is deemed that the conduct of the vendor was so abhorrent that an award of punitive damages would serve the interests of the public in preventing similar conduct by others in the future.
Answered on Nov 16th, 2012 at 6:22 PM