how do i recover my money from a business that supplied me damaged goods instead of New and Returns as advertised to me

It sounds like you must be European, which if that where the transaction originated makes the prospects potentially very complicated. In any event you start with a contract action, however, absent some written agreement or statute you will be paying for the attorney's fees out of pocket and seeking to recover them if you prevail in a lawsuit. The value of the jewelry vs. the expense of litigation is always an issue for online purchases. If you have questions about how we can help, you can always call our office to arrange for a FREE conference at 1-800-922-6442.