I don't know what steps I should take to pursue a settlement.

My name is Thomas and I am a student at the University of Tennessee. Last year I started my first business. After speaking with many other insurance agents I believe that my former insurance agent, at Nationwide has defrauded me. I have all of the paperwork and receipts from him, but he still hasn't presented me with a policy that he claims was lost. He also claims that the insurance company he brokered me out to went out of business and that is why he cannot get a copy of it. I called the company, who merely changed their name and they said they had no record of me, but they would have one if I was ever insured by them under their old name. I have been told that I have a solid case, and that he would probably settle before he went to court and lost his insurance license.