QUESTION
My phone plan (I assume its a contract) calls for 8 GB's of data. However some months we may go over and get whacked with an "overage" charge.
Asked on May 15th, 2014 on Contracts - Florida
More details to this question:
Seems to me that if my plan calls for only 8 GB's of data, Verizon is not performing their due diligence to make sure our plan is capped at only 8 GB's. They want you to go over so they can charge more. Isn't this unethical or some form of breach of agreement? Thanks
1 ANSWER
Consumer Debt Collector Harassment & Abuse Attorney serving Tampa, FL
Partner at
Tischhauser Law Group
2 Awards
It is not Verizons obligation to use "due diligence" in regard to your data plan. The remedy is simple, change your plan to increase the data amounts you get to use, though you will likely pay more for that plan, but less than over charges.
Answered on May 16th, 2014 at 4:12 PM
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