How does eHarmonys contract help me? What is an example of a time in which something happens and I am able to solve it based on eHarmonys terms and conditions?
One cannot answer you question which (1) has no facts (2) calls for specific legal advice. Ask a Lawyer provides legal analysis on subjects of personal need and potential public interest, but is not a substitute for having an attorney who can interview you in depth and then give you customized advice you can rely on.
It is not clear to what you refer when you use the term "corrective measures." It is fairly clear that this contract does not, as you say, help you. The principal purpose of the contract is to establish eHarmony's rights and to limit yours, including to provide for resolution of disputes in a forum that is unilaterally favorable to eHarmony and for the limitation of any kind of warranties. These terms essentially give you the right to use the service. eHarmony isn't responsible for the results.
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