QUESTION
Can you please advise us what can be done with this situation?
Asked on Jun 07th, 2015 on Corporate Law - California
More details to this question:
My daughter made a purchase at Carls Jr, while she was driving home she was drinking her vanilla shake, suddenly it became hard to suck on the straw, when she approached a red light she took the cover off the cup and there was a napkin stuffed at the bottom of the cup. She called the corporate office to make a complaint, they took her information and a week later called her and told her they spoke to the employees and they deny the incident happening. Of course they are going to deny it. I would like to know is there anybody you can recommend that can advise us what can be done about this situation?
1 ANSWER
Business Transactions Attorney serving Los Angeles, CA
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Doland & Fraade
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Happily there were no medical damages or severe emotional trauma like finding a rodent, or 1/2 a rodent in your food. Without damages, you are just counting on Carl Jr. to "do the right thing".
Answered on Jun 08th, 2015 at 8:32 AM