QUESTION
How can we stop this person from threatening our business?
Asked on Jan 15th, 2012 on Criminal Law - Texas
More details to this question:
Infrequently, someone who purchased our software using a credit card demands a refund (after the refund period) and makes threats to complain to the BBB, file a law suit and/or publicly defame our company. What can we do about it please?
1 ANSWER
3 Awards
Nothing. You can call their bluff and fight them when they do complain. Or maybe send out an alert that this person is a thief and stole services. But usually it's not worth the negativity and hassle, right? I have had one client that was unhappy and I really don't want anyone unhappy so I gave him his money back. But he just went crazy with another lawyer anyways.
Answered on Jan 27th, 2012 at 9:09 PM