1st offense shoplifting, they broke the law

I was given a citation for shoplifting (not taken to jail but arrested) 1st offense with no criminal record. WalMart violated some of their key rules regarding shoplifting. 1. I was manhandled as a female, which resulted in bruising & another injury of a hand I recently had surgery on. I DID NOT resist arrest. (brusing on arms, photos) 2. They did not identify themselves, only walked up & grab me. Both in solid black clothing. 3. Denied my request for restroom & medical after the stitches in my hand were ruptured, causing bleeding. 4. I wasn't fully past the point of sale, no items were concealed, they were in open walmart bags. On cameras you could see the buggies a few footsteps from the door. I was trying to grab one to help ease the burden because I only had one good hand. 5. I asked for an Attorney & phone call, which was denied. They refused to view the text messages sent to a family member in the store just minutes before, which proved lack of intent to shoplift.