The Civil Demand Letter is a letter sent by the attorneys (usually out of state) for the retailer where the shoplifting occurred. The letter will demand payment of between $250.00 and $500.00 as a civil penalty for getting caught shoplifting and sometimes quotes a civil code section. This is completely legal to send, but the law does not require you to pay it. As a rule, I tell my clients to ignore these civil demand letters. Unless you signed some agreement to pay this store, you owe them nothing. In order for you to owe them something they would have to sue you and win. However, It would cost them much more to sue you than they can ever hope to recover so they usually don't pursue it. Also, paying the civil demand does not guarantee that the store will not press charges later on. With that in mind, I would tell you that they can still take legal action against you by filing suit in small claims court. If you ignore these actions, a default judgment will be entered against you. So, although you can ignore the civil demand letter, do not ignore anything that comes from a court. Hope this helps.
Answered on Apr 17th, 2017 at 8:48 AM