Monroe Muffler was doing work on my car and they had fired their manager for drinking on the job and replaced him with a guy from Newark and he scraped my Lexus Gs 430... Monroe hardly took responsibility for it and made up a bogus repair cost of 3200 and deducted that from the value and thatโs what I was paid... What can I do?
Did you sign off on that? Did an insurance company retain Munroe Muffler to assess the damage? Where is the car? Research Monroe Muffler on the internet. Get all contracts from everyone involved. If the car is somehow available have another place assess the damage. If you get nowhere with Monroe Muffler write all details to the President of Monroe Muffler. (certified letter).
I don't understand the part of "deducted that from the value". If the damage to your car costs $3200 to repair, that's what they should pay you. Take them to small claims court.
If you are in SC, you can go to the Clerk of Court and for the county where this happened and seek arbitration for the damage. You could also file a lawsuit in Small Claims Court.
Sue for the difference, presumably in small claims court. Be ready to prove, with witnesses and perhaps with photographs, what the condition of the car was immediately before you brought it to Monroe.
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