QUESTION

Collecting money owed by a company?

Asked on Oct 31st, 2011 on Collections - California
More details to this question:
I recently started ending a dispute between a life insurance company in which they said I owed them 110 dollars or so and after a negative reporting I decided to pay it. The problem is, I''ve been trying to collect 192 from a canceled life plan, the 192 was the initial starting cost. The collection company said the 110 that I owe and the 192 that they owe me is two separate issues. I have the checks to prove they owe me the 192, cashed by them, and a contract signed stating that money is refundable. I would like to know how I''d be able to get my money, because this life insurance company is very hard to contact. Whats the best way to proceed with this matter other then a lawsuit? Thank you!
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1 ANSWER

William/J Joanis
The best way is to file a complaint with the commissioner of insurance for the state the insurance company is domiciled (not necessarily where you live), and with the commissioner in your state.  SHow on the complaint that you are making it to both.  Send a copy to the company, c/o Office of General Counsel, or find out the name of the CEO, and send him a copy.  Be very straight forward, do not sound angry, just state the facts in a way that an impartial person would conclude that the way you are being treated is an outrage and not appropriate and you are a calm and rational person.  The value of politeness cannot be overstated.    
Answered on Nov 01st, 2011 at 1:06 PM

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