The best way is to file a complaint with the commissioner of insurance for the state the insurance company is domiciled (not necessarily where you live), and with the commissioner in your state. SHow on the complaint that you are making it to both. Send a copy to the company, c/o Office of General Counsel, or find out the name of the CEO, and send him a copy. Be very straight forward, do not sound angry, just state the facts in a way that an impartial person would conclude that the way you are being treated is an outrage and not appropriate and you are a calm and rational person. The value of politeness cannot be overstated.
Answered on Nov 01st, 2011 at 1:06 PM