Upon payment of the mortgage balance, the mortgage company is required to satisfy the mortgage. Normally, the abstract company who conducts the closing assures the same is filed promptly after closing. That should be your first step, although the company may no longer exist given the passage of time.
If that avenue fails, you must request that the mortgage company satisfy it. That, too could be an issue for the same reasons. Fortunately, there are legal methods to force satisfaction as indicated in the aptly named Mortgage Satisfaction Act.
https://casetext.com/statute/pennsylvania-statutes/statutes-unconsolidated/title-21-ps-deeds-and-mortgages/chapter-2-mortgages/satisfaction-of-mortgages/mortgage-satisfaction-act
I trust this has been helpful, but feel free to call or email on a free initial basis.
Best Regards,
Matthew R. Nahrgang, Esquire
35 Evansburg Road, Ste 400
Collegeville, PA 19426
(610) 489-3041 o
(610) 489-3042 fax
nahrganglaw.com
Answered on Apr 05th, 2022 at 6:52 AM