I think you need to provide more facts. Generally, you should go to the Support Collections Unit in person and see if you can't clear up the issue (they are usually easier to deal with in person than by phone). Good luck.
Best Regards,
Morghan Leia Richardson, Esq.
Richardson Legal PLLC
31-08 Broadway, Suite 204
Astoria, New York 11106
www.RichardsonLegalPLLC.com
Tel: 212-537-6744
Fax: 212-574-3337
Answered on Feb 07th, 2013 at 3:50 PM