How do I withdrawal my fault divorce to do a no fault divorce in Lancaster County, PA?

Filed 11/2016 a fault divorce, he move to new county 2/2016, no support for children, financial burdens of all the bills, etc. We have a custody agreement & child support finished. All assets resolved. He signed everything including the fault divorce which was supposedly filed with Lancaster Court. Yet 5yrs later, no judge seal, no divorce decree on record & my attorney has not worked in family law since 2019 and will not return my calls for guidance. I was told I can't withdrawal or close my own case; to just file a simple no contest. Apparently, I need a judge to grant me permission to close my case and to do that I need a form. However, no one knows what this form is so, I was advised to find an attorney and they can ask the court to withdrawal &/or change my divorce to a no contest since everything in the divorce is null and void. I'm not sure why everything stalled. Side note: I've lived in York County now since 2017 almost 4yrs; filed in Lancaster in 2016.