I have previously been on the DVOMB and am familiar with the DVOMB Treatment Standards. While I have not handled a case where a client has filed a grievance agasinst a treatment provider, following the DORA rules and responding to the complaint is something that should be fairly easy to figure out. I suspect if you followed the Standards protocol for the evaluation the complaint will not go very far.
Answered on Mar 22nd, 2018 at 7:03 AM