When i spoke with them i was told that they warn all customers of any advisory .I wasn't. as i check the whole country is under advisory but they list town by town so 5 miles to the left or right and your in a danger zone.the bus ride alone took me through the danger zone.If liberty Travel would have warned me i would not have went
I'm sorry to hear this happened to you ! You did not indicate if you were injured during this incident or suffered any damages such as loss of property, medical expenses, etc. I understand the incident was very frightening, but I'm not sure there will be any compensable damamges. If you immediately left Cancun as a result of this incident and are looking for a refund of the monies paid for the vacation that might be a damage claim, especially if they claim they wanr all customers, and did not warn you. However, there may be exclusions because even if the area was not under any warning or advisory, crime happens all over the world, and you could have just been unlucky to have been involved in a ramdom incident in an otherwise safe area.
I'm sorry to hear this happened to you ! You did not indicate if you were injured during this incident or suffered any damages such as loss of property, medical expenses, etc. I understand the incident was very frightening, but I'm not sure there will be any compensable damamges. If you immediately left Cancun as a result of this incident and are looking for a refund of the monies paid for the vacation that might be a damage claim, especially if they claim they wanr all customers, and did not warn you. However, there may be exclusions because even if the area was not under any warning or advisory, crime happens all over the world, and you could have just been unlucky to have been involved in a ramdom incident in an otherwise safe area.
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