I am trying to obtain a s.s. card for my grandson who lives with me and was born in The Netherlands. His mother (my daughter) is a US citizen .

My daughter and grandson moved back to the US in 2014, and he has been with us since 2015. She got help from the US. embassy to come here(they issued her and Ashley temporary passports and took them back as soon as they arrived in the US.) I applied for and received a copy of the passports with paperwork signed by John Kerry, but the S>S>office will not accept them. Please help. We can't get any help raising Ash without a passport-foodstamps,and more importantly health benefits.