The problem is not the funeral home but the insurance company. The death certificate is not the only document that the insurance company looks at to determine if your were married or not. I would contact the funeral home and ask them to write a letter stating that the death certificate was incorrect when it stated that you were divorced. Send that letter along with other documents establishing that you were married. If they continue to deny the claim, hire an attorney to sue the insurance company.
Answered on Jul 11th, 2019 at 6:35 PM