Do i have to release personal phone records to insurance provider?

I am sorry to hear about your vehicle being stolen.  It is often common for insurance companies to request phone records.  They are likely trying to determine if any fraud was involved.  Of course you don't have to give them the records, however, they may not proceed any further with the claim without the records.  However, you should also note that some states and/or phone carrier will not release this information without a court order or subpoena.  So you should call your carrier and see how you can obtain the records and how much it would cost.  If it will cost a significant amount of money, you can request that the insurance company pay for them or reimburse you.  Also if they are requesting the records for a long period of time, you can maybe ask the insurance company to cut back on the period of time they are requesting the records for.  Hopefully this will cut down on some of the time, effort and cost related to this.   Like I said, they are not necessarily required but it seems like they are still trying to decide whether or not your claim is payable and they may be considering the issue of fraud.  Thus, if there is nothing to hide and it isn't too expensive, I'd go ahead and get them the records they are requesting so you can go ahead and have the claim moved along.  Best of luck! NOTE:  This response is general in nature and should not be considered legal advice.  No attorney-client relationship exists or is formed by this response.