Can you be specific what money and type of policy you are referring to? Is this auto PIP; property/homeowners; health coverage; ect.? With more info I or another lawyer responding may be able to give you advice. You can also use this weblink to the State of Florida Division of Consumer Services. This link has a phone number and online complaint/help forms.
http://www.myfloridacfo.com/Division/Consumers/NeedOurHelp.htm#.UZ_GrIeThyI
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