Payday loans do not involve automobiles as collateral -- I think you mean an auto title loan, not a payday loan.
Generally speaking, the lien of the title lender entitles them to repossess the car. They must exercise reasonable care in doing that. Whether the damage you allege is the result of a failure of reasonable care cannot be determined from your inquiry.
With regard to the personal items, normally, a secured lender must return the property of third parties that has been wrongfully taken into possession. Any claim is limited to the fair market value of the property wrongly withheld or destroyed.
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