Respond to the letter asking for detailed information regarding what was allegedly downloaded and when. Also ask who specifically owns the copyright and what gives this company the right to make this claim. In short, first find out if this is a legitimate complaint or if it's just some copyright troll trying to bilk you out of money. Second, contact your IP provider to see if it has any information about the situation (did it get a request from this company for your IP address, etc.) Third, determine for sure that there is absolutely no chance that anyone was in your house or had access to your IP address on the date that the material was allegedly downloaded. Check if you have wi-fi to see if someone stole access to the Internet and your IP address somehow. If the company can prove that the movie was delivered to your IP address, you may have to pay for it.
Answered on Sep 09th, 2015 at 9:43 PM