After using ARAG service for contested divorce service.had one initial one hour consultation, two 30 minute calls and 7 emails...and my lawyer filed a claim to receive funds and tried to close my case coverage with ARAG and asked me to start over with a new case authorization. Seems to me after very slow and minimal support that this behavior is unethical but not sure. Luckily I was able to talk directly to ARAG and keep my case coverage open. After I documented this bad service and behavior back to my lawyer and sent ane email asking to take corrective actions they decided to tell me to seek counsel somewhere else. Now, I just want to make sure no one else faces this situation with that same lawyer.
Its impossible to tell as this is more of an issue of the obligation of the legal insurance company and the plan terms than the lawyer, since the insurance carrier is paying the lawyer and not you. I have little doubt that there are some significant time or work effort limitations to the plan especially if it covers a contested divorce. In the contested family law environment there is no free ride, insurance or not, where the consumer will pay a smal amount of money and then reap tens of thousands of dollars in legal fee value, especially at the expense of the lawyer. If you look at your ARAG plan it moist likely excludes contested divorce cases or provides a fee discount as opposed to an a full payment by the insurance carrie. Why?Family law cases are NOTORIOUS for litigants with champagne expectations and malt liquor wallets. By example the "slow and minimal support" you describe probably equates to several hundred dollar in legal fees
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