Appellate Practice Attorney serving New York, NY
I'm afraid that it doesn't constitute defamation, which is an intentinally or recklessly false statement of fact (not opinion) about a person, communicated to a third party, which damages the reputation of the person being spoken (or written) about or causes that person monetary damages. However hurtful, the teller's comments do not appear to be defamatory on several counts. They may possibly constitute intentional infliction of emotional distress or prima facie tort, but you should consult with a Texas attorney to see if the teller's actions constitute one of those torts under Texas law.
You didn't ask, but I hope you don't think I'm overstepping if I suggest that you and your wife have more important things to worry about right now than bringing a lawsuit, which is expensive, time consuming, and stressful. Perhaps a complaint to the bank's management would be a better way to go.
Answered on Apr 17th, 2019 at 7:32 AM