Good morning, I have been personally trying to deal with a dealership in Delray Beach that charged my warranty and me at the same time. The warranty charge was unauthorized/unknown to/by me and voided a $2079 money back claim that was recently filed. FCA group US LLC can not do anything because the dealer is a private entity, the warranty company is also separate and the dealership has literally not responded to 15 emails and over 30 phone calls with messages from the service department all the way to management (obviously malicious). I am in the military and have moved out of the area so I am not sure what my options are, I looked into small claims court however currently living in Maryland I don’t think I could make it to Florida and back for a mere $2079 it hardly seems worth it. Please advise me on the best course of action this money was money my family was depending on.
The notion that your family was "deoending on that money" that you didn't actually have in hand is not likely to be a compelling point and worse may give the impression its a sympathy ploy or some other effort at manipulation. Bottom line is there is no practical means to address a $2,000.00 claim if you are residing in another state and subject to active duty restrictions as a plaintiff litigant. You can check with local JAG and see if they can help, but its likely one of those issues that you will have to carry on and move forward from for practical not legal reasons. Especially since some issue with a money back arrangement being affected by a warranty claim is certainly not a clear issue.
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